Shipping policy

Gatherwell – Delivery Information

At Gatherwell, every order is handled with care — from our warehouse to your doorstep. Whether you're purchasing kitchen accessories, home essentials, organization solutions, or dining pieces, we ensure your products arrive safely, securely, and ready to bring comfort and functionality into your home.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, especially for remote areas.

🚛 Logistics Method

At Gatherwell, all orders are shipped through trusted third-party logistics and courier partners. Depending on your location, your order may be delivered by local or international shipping providers.

Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to track your shipment until it reaches your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on the destination and service availability.

📦 Packaging & Handling

Every Gatherwell order is:

  • Carefully packed with protective materials to help prevent damage

  • Securely sealed for safe delivery

  • Quality-checked before dispatch

  • Prepared with care to ensure your items arrive clean, secure, and ready to use

Our goal is to make sure your kitchen and home essentials arrive in excellent condition.

🎁 Gifting a Gatherwell Order

Want to send something useful, stylish, and thoughtful as a gift?

You may be able to include a personalized message at checkout, where available.

Selected orders may also include gift-ready packaging options, making Gatherwell a great choice for housewarmings, weddings, birthdays, and special occasions.

📅 Delivery Schedule

Delivery Days

Monday to Friday

No Deliveries

Weekends or public holidays

Order Cut-Off Time

Orders placed before 1:00 PM → shipped the same business day

Orders placed after 1:00 PM → shipped the next business day

⚠️ Important Notes

Remote Areas

Delivery may take longer or include additional shipping charges.

Missed Deliveries

Re-delivery charges may apply if delivery attempts fail.

Incorrect Address

Please ensure your shipping details are accurate before placing your order. Gatherwell is not responsible for delays caused by incorrect or incomplete address information.

📸 Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the issue, including the product, packaging, and shipping label

We’ll work quickly to resolve the issue with a replacement or refund where applicable.

📦 Track Your Order

Once your order has been shipped, you’ll receive:

  • A tracking link via email or SMS

  • Real-time updates regarding your delivery status

💬 Need Assistance?

Have questions about shipping or need a custom delivery request?

Please visit our Contact Us page and our support team will help ensure your Gatherwell delivery experience is smooth from checkout to doorstep.